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CARBONISTE

Say hello

Get in touch

We would love to hear from you. Whether it is a question about your order, help with your club shipment, or you just want to talk bubbles, there is a real person on the other end and we read every note.

The fastest way to reach us is email. We do our best to answer within a business day.

Email

info@carboniste.com

The best way to reach us for anything at all.

Phone

(707) 931-1433

Reach us during business hours, Monday through Friday. Leave a message if we miss you and we will call back.

Winery

21684 8th St East Ste 300, Sonoma CA 95476

Visits are by appointment. Email us to arrange a time.

You can also find us on Instagram at @carbonistewine, where we share new releases, what we are pouring, and the odd photo from the cellar.

What can we help with?

Point me in the right direction

Orders and shipping

Questions about an order, a shipment on its way, or a delivery that did not go as planned. Send us your order number and we will sort it out.

Email us about an order

Club and membership

Changing your shipment, updating your address or card, pausing, or picking your bottles. You can do all of it from your account, and we are happy to help if you would rather we handle it.

Manage your membership

Trade and wholesale

Restaurants, retailers, and distributors: press, fact sheets, brand assets, and how to talk distribution in your market all live on our trade page.

Visit the trade page

Press and everything else

Writing about us, a partnership idea, or a question that does not fit a box above. Send it our way and it will reach a real person.

Email us

Still not sure who to ask?

Send one note and we will get it to the right person. We answer every message that comes in.

Email info@carboniste.com